Shipping policy
Evolved H2O Shipping Policy
At Evolved H2O, we’re committed to delivering your order quickly and reliably. Below is everything you need to know about our shipping process.
Order Processing Time
• Orders are processed within 2–4 business days
• Processing occurs Monday to Friday, excluding public holidays
• Orders placed after 2:00 PM (AEST) will be processed on the next business day
Shipping Methods & Carriers
We partner with trusted carriers to ensure fast and secure delivery, including:
•Australia Post
Estimated Delivery Time (Australia)
• 2–4 business days once dispatched
(Delivery times may vary slightly depending on your location and carrier conditions.)
Shipping Costs
• Free shipping is included on all orders worldwide.
• Shipping fees are fully covered by Evolved H2O at checkout.
Customs Duties & Import Taxes (International Orders)
• For international orders, customs duties, import taxes, or tariffs (if applicable) are determined by the destination country and are the responsibility of the customer.
• These charges are not included in the product price or shipping cost and are collected by local customs authorities or the courier upon delivery.
• Evolved H2O has no control over these charges and cannot predict or waive them.
We recommend checking with your local customs office if you’re unsure whether duties or taxes may apply to your order.
Shipping Locations
• We ship worldwide, including Australia and international destinations.
• Delivery availability may vary slightly depending on local carrier services.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email.
You can use this to monitor your delivery status and estimated arrival.
Returns & Warranty
• We offer 30-day change-of-mind returns and a 1-year product warranty
• For full details, please refer to our Returns & Refunds Policy
Questions or Delivery Issues
If you have any questions about your shipment or experience any delivery issues, please contact us at: